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Information and Advice LV Martin & Son
Repairs

Putting It Right

In the world of appliances, we know that things can go wrong, and if they do, you can trust that we are dedicated to "putting it right".

We take ownership of the servicing on all of the products we sell. We have our own service department for servicing whitewaer and some small applicances and we arrange contract servicing on all consumer electronics.

The brands we service are as follows:

WHITEWARE CONSUMER ELECTRONICS SMALL APPLIANCES
All Fisher & Paykel Appliances Alcatel Black & Decker Braun
Delonghi Cookware Audioline Breville Conair
Elba B & W Speakers Delonghi Dimplex
Electrolux Brother Faxes Dyson Easycook
In Sinkerator
Waste Disposers
Canon Electrolux Goldair
Mitsubishi Dehumidifiers DB Dynamics Speakers Kambrook Kenwood
Robinhood Rangehoods GE Krups Miele
Westinghouse Cookware JVC Morphy Richards Moulinex
 Whirlpool LG Nilfisk Philips
  Nokia Salter Skope
  Olympus Sunbeam TEBA
  Onkyo Tefal Ralta
  Panasonic Remington Russell Hobbs
  Philips
Pioneer
Samsung
  Sanyo    
  Sharp    
  Sony    
  Teac    
  Technics    
  Toshiba    
  Uniden Phones    
Wharfdale Speakers

We are able to service the brands and models we sell, but may be unable to service other brands, as we may not have access to their parts and workshop manuals. If you are unsure, give us a call, and if we are unable to help, we should be able to point you in the direction of a Repairs and Service that can.

We service the greater Wellington region, as far north as Levin in the West and Kaitoke in the East.

Whiteware

We service a wide range of whiteware, including Refrigeration, Freezers, Ranges, Dishwashers, Washers, Dryers, Built in Ovens, Rangehoods, Waste Disposers and Dehumidifiers. Most of these appliances can be serviced in your home. If the appliance needs be repaired in our workshop, we may be able to arrange a loan appliance for your use while yours is being repaired.

Consumer Electronics

We arrange to service a wide range of consumer electronics, including Televisions, Video Cameras & Video Players, Stereos, Stereo Components, Microwaves, DVD Players, telephones and portable audio appliances. The larger of these appliances can be serviced in your home, and the smaller items can be dropped of at any of our stores for repair. We may be able to offer a loan television or microwave if necessary, whilst yours is being repaired.

Small Appliance

We service a wide range of small appliances, including Vacuum Cleaners, Food Processors, Blenders, Frypans, Irons, Heaters, Electric Blankets, Toasters, Jugs and Kettles. Just drop your appliance off at any of our stores, and we will arrange repair. We may be able to offer you a loan appliance for items such as irons, kettles and toasters.

Guarantee Service Life

We guarantee the following service life for our products:

10 Years - Washers, Fridges, Dishwashers, Ranges, Cooktops.
7 Years - Televisions and Stereos.
5 Years - All other appliances.
We will share the cost of a new appliance with a new guarantee if in the first 10,7,5 years (as appropriate) we can not supply a replacement part or for any reason we can not service your appliance.